What are my options when it comes to out of hours service?
Fire alarms are treated seriously, even if it is a false alarm. When your fire systems are wired to automatically call the brigade, expect them to arrive soon after an alarm goes off. In most cases, the fire brigade would only isolate the cause of the false alarm and will leave to you to call your fire safety provider to investigate and fix the issue.
Unless you feel that the issue is urgent and needs to be fixed right away, you can defer calling your fire safety provider until the next business day. In this way, it is cheaper and more convenient for everyone. Keep in mind that after-hours calls are much more expensive than regular hours!
In cases where fire brigade is not involved, you are left to call your fire safety provider to assist you. Again, if it is a false alarm, it is helpful to know how to mute the alarm coming out of your fire systems and call your fire safety provider during regular business hours.